FAQ
The questions founders actually ask.
Pricing, limits, what the free plan really includes, and the things we have not built yet. Answered without the marketing hedge.
Getting started
What is BildrX?
One workspace for the operational side of a raise. Your cap table, investor pipeline, data room, signed documents and board approvals sit on the same records, so issuing a SAFE updates the register, filing the signature, and showing up in diligence are one action instead of four.
Who is BildrX for?
Founders running fundraising operations without a dedicated finance function, and the lawyers, investors and co-founders they bring in. Seats are unlimited on every plan, so inviting them costs nothing.
How long does setup take?
Sign up, name the company, and add your stakeholders. A cap table with ten stakeholders takes a few minutes; nothing needs configuring before the register works.
Do I need to leave my spreadsheet behind on day one?
No. Record what you have already issued, keep the spreadsheet as long as you want the reassurance, and stop maintaining it when the register has caught up. Everything in BildrX exports to CSV and PDF at any time.
Which languages does BildrX support?
English today. Arabic is in progress.
Pricing and plans
What does BildrX cost?
Free forever, or Pro at $49 per month, or $499 billed once for the year. Enterprise is priced per program. Every price is per company, not per seat and not per stakeholder.
Is the free plan a trial?
No. There is no countdown, no expiry, and no read-only cliff. The cap table is limited by how many stakeholders it holds, never by time, and everything you put on Free stays yours, editable and exportable, for as long as you want it.
What does per-company pricing mean?
One price covers the company. Co-founders, employees, your lawyer and your investors can all have seats without the bill changing. Seats are unlimited on every plan, including Free.
What does Pro actually add?
Capability, not just headroom. Pro is what you need the moment you transact: issuing instruments, convertible notes, warrants, preferred stock, the ESOP module with vesting, governance and board voting, round modelling with an exit waterfall, and sharing your data room externally with per-recipient links and engagement tracking. The higher AI and e-signature allowances come with it.
What happens when I hit a limit?
Nothing is deleted or hidden. Every stakeholder, document and contact stays visible, editable and downloadable — you simply cannot add new ones until you upgrade. Data room links you have already sent keep working until they expire, and e-signature requests already in flight still complete.
What happens if I downgrade?
The same. Downgrading returns you to the free plan and your data stays intact. You keep reading, editing and exporting everything; what stops is adding past the free caps.
Can I cancel anytime?
Yes, from your subscription settings. Billing is handled by Stripe and card details never touch BildrX servers.
Cap table and equity
Which instruments does the cap table handle?
Common stock, post-money SAFEs, convertible notes, warrants, preferred stock with liquidation terms, option grants, and the cash-settled awards — RSUs, SARs and phantom shares. Common stock, post-money SAFEs and the reserved pool are on the free plan; the rest are Pro.
How many stakeholders does the free plan hold?
Ten. Above that you can still read, edit and export every stakeholder you already have — you cannot add an eleventh until you upgrade.
Does modelling a round change my cap table?
No. A model is read-only until you issue the securities it describes. Nothing is written to the register until you say so.
Can the register be edited after the fact?
Not silently. Every movement is an append-only entry, and a correction posts a reversing entry beside the original rather than editing it away. That is what makes the register auditable rather than merely current.
Can I export my cap table?
Yes, as CSV or PDF, on every plan including Free. The CSV carries stakeholders, securities, grants, notes and warrants with their terms, not just a summary.
Fundraising
How many investors are in the database?
Over a thousand funds, each with its stage, sector focus, fund type, location, portfolio companies and exits on record. It is a screened list weighted towards investors who actually deploy in the GCC, not a scraped contact dump.
Does BildrX introduce me to investors?
No. BildrX gives you the list, the ranking against your own stage and industry, and the pipeline to run the outreach. The outreach is yours.
Can I control who sees my data room, and take it back?
Yes. Access is granted per person and revoked per person, without touching anyone else's. Revoking takes effect immediately, for everyone holding that link.
Can I see whether an investor actually read the deck?
Yes, on Pro. Each recipient gets their own link, and reading time is counted only while the page is genuinely visible in their tab — a deck left open in a background tab does not inflate the number.
Documents and signing
Are signatures through BildrX legally binding?
Yes. E-signature runs through SignWell, and every envelope records who signed, when, and from where.
Can I sign a document BildrX assembles from a template?
Not yet. The nine assembly templates cover the UAE, Saudi Arabia, Delaware and England & Wales, and every one of them is placeholder text pending legal review. Assembled documents are marked draft, not for execution. Use them to brief your counsel, not to close a round.
Can I send a document that did not start in BildrX?
Yes. Upload a PDF, place the fields, and collect signatures on it like any other envelope.
Where do signed documents end up?
In your legal vault, attached to the security or resolution they belong to, so the paper trail and the register agree without anyone filing anything.
Does BildrX give legal or tax advice?
No. BildrX computes dates and numbers from your own records and states the rule it used. Whether and how you file is between you and your advisers.
AI
What can the AI actually see?
Your workspace. It reads your register, your pipeline, your documents and your approvals to answer, rather than guessing from a general model. It cannot see another company's data.
How much AI is included?
Free includes 20 chat messages a month, 10 AI-assisted searches a month, and one deck score. Pro includes 300 chat messages and 20 deck scores a month, with AI-assisted search uncapped.
Does the deck score replace a real investor read?
No. It scores every slide out of 100 for investor-readiness and returns what is wrong with it, what to change, and what an investor would expect on it and cannot find. Burn your drafts on it instead of on your best warm intros.
Security and data
How is my data protected?
Encrypted in transit with TLS and at rest on managed cloud infrastructure. Accounts support email-based two-factor authentication. Workspace access is role-scoped, and data room access is granted per person and revocable at any time.
Who inside my company can see the cap table?
Whoever you invite, at the role you give them. There are three: a viewer reads, a member works, an owner decides. The role is checked on the server and again in the database, not only in the interface.
Is BildrX SOC 2 or ISO 27001 certified?
Not yet. The security page states plainly what is in place today and which certifications are not. We would rather you read that than a badge.
Can I get all my data out?
Yes. Cap table to CSV or PDF, documents downloadable from the vault, on every plan. Nothing is held hostage to a subscription.
Not answered here?
The Help Center goes step by step through each module. For anything else, WhatsApp and Telegram reach a person.
Free forever